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Rural Urgent Care Nursing Program

The Clinical Support and Education (CSE) Program

The CSE program has been developed by RUCN Clinical Nurse Educators and is an innovative 14-week program designed to introduce clinical education concepts relevant to the Urgent Care Centre (UCC) nurse who would like to improve confidence in clinical support and education delivery. The program will cover educational theory and prepare nurses with practical skills to be able to more confidently deliver both informal and formal education in their health setting.

The program begins with an interactive two day workshop with the RUCN educators which will set up the next 11 weeks of online self-directed learning. The program provides a rare opportunity to be mentored by an experienced emergency Clinical Nurse Educator from the RUCN team and be supported to deliver an education session within their health service.


  • Free for all eligible nurses and health services to participate
  • Mentorship and support from experienced CNE’s from Alfred Health/RUCN program
  • Provides an opportunity to collaborate and network with like-minded colleagues working in UCC’s across Victoria
  • There will be potential opportunities to work alongside the RUCN team to deliver education

Who should apply?

This program is open to senior nurses who work in a public Victorian UCC and have a keen interest in enhancing skills or confidence in clinical support and education. Formal education experience is not required, however those who already have responsibilities providing clinical support or education either as a CNS, ANUM/NUM or similar are also encouraged to apply.


  • Sufficient practical experience as an RN working in a UCC
  • Be able to provide some examples of education delivery within your current role (ie, bedside teaching, in-service)
  • You need to be nominated by your Director of Nursing (or delegate) in your health service
  • Must complete the introduction module of the core RUCN program, with the view to completing the entire program, at your own pace


The program is funded through the RUCN program and is completely free for nurses working in a public Victorian UCC and their health service. We will provide course materials and costs associated with the 2-day workshop, including meals and accommodation.

Program Framework

The program runs over 14-weeks, with 12-weeks of online content. This is because we have provided two additional weeks where there is no online content. You can use these additional weeks to complete any outstanding work associated with the program. Below is a synopsis of the 12-weeks of online content. For more information, please refer to our course guide which is linked at the bottom of this page.

Week 1: Workshop week

Week 2: Education in the rural context

Week 3: Adult learning theories and principles

Week 4: Presentation skills

Week 5: Program and lesson plan development (*runs over two weeks)

Week 6: Communication and facilitation for learner success

Week 7: Assessment and feedback

Week 8: Clinical facilitation and bedside teaching

Week 9: Digital, social, and mobile technology use in nursing education

Week 10: Education week

Week 11: Mentor week (*runs over two weeks)

Week 12: Reflective practice in leadership


how to enrol



The CSE program will be delivered in set intakes. At this stage, we will run two intakes per year. If you are interested in attending the CSE program, and meet the eligibility criteria above, please complete the expression of interest (EOI) below.


Please note:

The August 2023 intake is now full. If you are interested in registering for the CSE program in 2024, please complete the expression of interest form. Should you have any questions, please email